your
building
manager
.online

Our End User Agreement

Using our product means that you have read and accepted this end user agreement.

Summary

In short, this end user agreement states that we make the best product that we can provide; but that we are not responsible for how it is used nor for its output. It is a tool to assist you but is not a comprehensive solution for all situations. It is up to you, the user, to use this product carefully and according to local legislations.

1. Parties

1. This agreement is between us and you, the final user of the product.
2. In this agreement, 'we', 'us', or 'our' refers to the developer SilverLines, all affiliated companies, and all related personnel.
3. In this agreement, you refers to 'the user', 'the end user', or any other person that is using the product or any part of it. 'Using the product' is understood in its widest posible interpretations, for example visiting our websites.
4. In this agreement, 'the product', 'the software', 'the website', 'the platform' or any other reference to a product stands for 'yourbuildingmanager.online' and all its related products, as well as for its translated names which we will not list here. The terms above include everything provided to you: not only the website itself, but also the texts on it, such as the references to legislation and the textual output available for you, such as tenancy agreements.
5. If this user agreement is mentioned on the product that you're using, it means that your product is related to the original platform and that this user agreement is applicable.




2. The product

1. The product in which this end user agreement refers to is 'yourbuildingmanager.online', which is an online platform to manage all aspects of a building. The platform is a support tool for the daily management of buildings.




3. Using the product

1. Using our product means that you have read and accepted this end user agreement.
2. By using our product, you are granted a non-exclusive, non-transferable, and revocable license to use this product, in line with this end user agreement.
3. The product is available for free and commercial use. The latest prices will always be mentioned online. When you use this product, it is up to you to ensure a timely payment.
4. By entering into an agreement with us, you understand that subscription fees may change and may be collected automatically without prior notice.
5. Paid amounts are non-refundable. When you cancel your subscription, it will end at the end of the already paid month. The remaining days will not be reimbursed.
6. Failure to make timely payments may result in the suspension or termination of your account. We are not responsible for possible data loss in that case.
7. You understand that you are entering into a continuous agreement, and that no reminders will be sent for subscription payments. You can cancel your subscription at any time.
8. You agree to use the product as intended and to pay the fee needed for your actions. You understand that we build in some limitations to avoid abuse of our functionality.
9. You acknowledge that prices may change and agree that updated prices will apply to future billing.
1. We, on our part, strive to keep all pricing reasonable. If a price change exceeds 10% within a one-year period, we will notify you several months in advance of billing.
10. The end user agreement is not limited to the online platform itself. The product generates textual output, such as tenant agreements. The end user agreement also applies to those documents. You may use these documents outside the platform, provided that the product name, logo, and a reference to this end user agreement remain intact. You are not allowed to adjust those documents once they are outputted from the online platform.
11. You are not allowed to create NEW textual output based upon the documents generated by us. Output needs to be generated by using our online platform. However, you are allowed to make copies of existing output from our platform if it does not change the content of it; for example not creating new tenancy agreements.




4. Restrictions in using the product

1. You may NOT:
1. Copy, modify, distribute, or resell this software.
2. Reverse-engineer or attempt to extract source code.
3. Use the software for illegal activities. Check the legislations of your country.
4. Use the software in any manner that causes harm to us or any third party.




5. Limitation of Liability

1. The product is provided as-is without any warranties, express or implied.
2. The author is not responsible for any damages resulting from the use of this software.
3. You are responsible for how you use the product. We do not take any responsibility for how our product is used, in any way.
4. You acknowledge that the legal information in our database is provided for informational purposes only. We always take feedback into account to update our information, but legislation can change rapidly, and we cannot guarantee that it is always up-to-date. Additionally, some cities have their own regulations which we cannot cover.
5. If we detect unauthorized use of our product, or even suspect unauthorized use, we reserve the right to take any necessary action. This includes the termination of your account without notification.
6. In case of problems with the product, such as data loss or a hacking, you cannot hold us responsible. It is at our sole discretion to determine whether compensation will be provided. We reserve the right to make this decision without explanation.
7. We use extensions provided by third parties. Our end-user agreement does not replace the end-user agreements of these third parties. When using these extensions, you must also agree to the applicable terms of the third party. It is the responsibility of both you and the third party to present and review these terms.
8. If you use parts of the product which are in development (development versions), then you know that the product isn't necessarily stable, and that this can result in loosing your data. This is your responsibility, we are not responsible in case of data loss.




6. Updates to the product

1. As a web platform, updates to the platform can occur with or without notification.
2. The availability or functionality of certain features may change following an update. We are not responsible for any disruptions to your workflow.




7. End user agreement updates

1. This end user agreement can be updated at any time.
2. For important updates to your rights, we will notify you at least one month before they will take place.
3. In case you don't agree with the update of the end user agreement, you are expected to stop the use of our product.




8. Privacy and GDPR

1. We highly respect your privacy. Therefore, we don't share any of your details with a third party without your knowledge.
2. Within the platform, your details may be shared with other users, such as the property manager or building owner, as necessary. You agree explicitly with this sharing for as long as required. In case that your personal details are shared with other users of the product, the product will notify you as good as possible. You can stop sharing new details when not needed anymore.
3. In case that you request support from our helpdesk, you agree that our team can obtain temporary access to your data. However, access to your data will be temporary and no data will be stored by our team for longer than needed.
4. In case an abuse of our terms or any legislations is suspected (and only then), you agree that we can do an examination of your documents. It is at our sole discretion to do so without notification. In case violations are found, those documents can be permanently archived outside our platform.
5. Your data may be disclosed to the competent judicial authorities upon receipt of a legally valid and duly substantiated request, without prior notification to you.
6. You are responsible to notify us from every privacy leak that might occur, such as private documents which shouldn't be made visible to certain users.




9. Translations

1. Translations of this end user agreement may be available. However, in the case of a dispute, it is the English version that is the version to rely on.




10. Termination

1. This license is terminated if you violate any terms of this end user agreement.
2. You always have the right to delete your account yourself. In that case, this end user agreement ends automatically for the product. However, you may still possess output from our product, such as tenancy agreements. These documents will remain valid, and you are eligible to continue using them. However, you are not allowed to create new content from it; for example to make new tenancy agreements with other persons.
3. If the product is discontinued for any reason, this end user agreement ends automatically. We will try to notify users on beforehand, so they can retrieve their data in time. However, if we're for some reason not able to do so, we are not relieable.




11. Questions and complaints

1. For all questions and complaints, there are contact details available on our website. While we do our best to be available for contact, we're not responsible for a timely answer, for example as mails may get lost in the spam filter.

This end user agreement is governed by and shall be construed in accordance with the laws of Belgium. In the event of any dispute, the parties agree to first attempt to resolve the issue through good-faith negotiations. If a resolution cannot be reached, the dispute shall be submitted to the exclusive jurisdiction of the courts of Belgium.